How to Cancel a VIP Subscription and Request a Refund

Hello PicCollage Community!

We’re sorry to hear that you want to unsubscribe from your PicCollage VIP subscription. Please know that we are regularly updating our VIP subscriptions and welcome all feedback and suggestions on how we can improve. Check out how to contact our team here: Contact the PicCollage Team!

We hope this helps and thank you for being a part of our VIP community!  

To cancel your VIP subscription, please follow the instructions here:
 

iOS

• Open the PicCollage app.
• Tap the PicCollage VIP banner at the top of the Home page.
• Scroll down to My VIP Membership and tap your Current Plan.
• Tap Go to Settings at the bottom and complete the survey.
• After finishing the survey, tap the × in the upper-left corner.
• Select PicCollage.
• Tap Cancel Subscription.

Android

• Open the PicCollage app.
• Tap the PicCollage VIP banner at the top of the Home page.
• Scroll down and tap Help Me Get There at the bottom.
• Tap Start and complete the survey.
• After finishing the survey, tap the × in the upper-left corner.
• If prompted, tap the PicCollage subscription.
• Tap Cancel Subscription.

If a refund is required, please refer to this article: Request a Refund

We hope this helps!